Compass Group, North America OPERATIONS MANAGER in DOVER, Delaware

Position Title: MGR, OPERATIONS II

Pay GRADE 10

Reports To: Unit Director

Shift: Nights - 10pm to 7am

Crothall Healthcare is a Compass One Company that provides specialized, high-quality, innovative, and responsive support services exclusively to the healthcare industry. Crothall serves many of the Top 100 Hospitals among their 1200 healthcare clients and across the nation in 39 states. Crothall has earned a spot on the Top 100 Best Places to Work in Healthcare in 2013, 2014, and 2015, and a Becker’s Healthcare Top Places to Work in 2016. Our core services include: Environmental Services, Patient Transport, Laundry & Linen, Facilities Management, Healthcare Technology Solutions, and Ambulatory Services. For more information, go to www.crothall.com.

/This position is eligible for an Employee Referral Bonus! If you know someone that is qualified for this role, please use the “job search” in MyOpportunity to refer your referral and email them a link to apply. Your referral will be able to apply by clicking the link in the email then you can check the status under Careers in MyOpportunity by clicking on “referral tracking.” For Employee Referral guidelines, FAQs and the Compass Employee Referral Policy, email *//MyReferral@compass-usa.com//.//./*

Job Summary

Summary: Responsible for assisting in the successful operation and customer service of the EVS Department.

Essential Duties and Responsibilities:

  • Maintains a high level of cleanliness in assigned areas.

  • Participates in recruitment and staff selection process.

  • Assists with staff scheduling.

  • Assigns established work areas and or project duties.

  • Plans and coordinates project work.

  • Attends and participates in departmental staff meetings, development and training courses.

  • Provides and monitors individual guidance and motivation to employees.

  • Participates in facility Quality Assurance Program as required.

  • Assigns equipment to staff; monitor daily equipment use, cleaning and maintenance.

  • Ensures that all equipment is clean and professional in appearance at all times.

  • Assists housekeepers on an as needed basis.

  • Performs other duties as assigned.

  • Qualifications:*

  • College degree preferred.

  • One to two years as supervisor in housekeeping or service-related field with high customer/client contact required.

  • Strong work ethic, intense drive, and initiative for quality and customer service.

  • Excellent written and oral communication skills.

  • Excellent problem-solving skills both one-on-one and in group situations.

  • Ability to utilize a participative approach to managing staff.

  • Understanding of budgeting processes and awareness of profit and loss concepts.

  • Excellent administrative and organizational skills and an ability to prioritize.

  • Will be exposed to chemicals on a constant basis requiring special clothing or safety equipment.

  • Ability to function appropriately under stressful conditions.

Apply to Crothall today!

/Crothall is a member of Compass Group USA/

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Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

*Req ID: *173180

Crothall Healthcare

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