Randstad Customer Service Representative in Wilmington, Delaware

Customer Service Representative

job details:

  • location:Wilmington, DE

  • salary:$14 - $16 per hour

  • date posted:Tuesday, March 13, 2018

  • job type:Temp to Perm

  • industry:Finance and Insurance

  • reference:S_623562

  • questions:carrie.stranz@randstadusa.com610/358-3101

job description

Wilmington, Delaware -

Growing financial firm seeking to hire several Customer Service Representatives to join their team. This is a Temp - to Hire Opportunity with the potential to be hired directly within 2-3 months.

Responsibilities include:

-Building relationships with our customers to better understand their unique needs

-Fulfilling requests and answering questions for internal and external customers

-Responding to customer inquiries via email or on the phone

-Data entry of client information

-Electronic filing and retrieval of documents

-Maintaining and updating customer records

-Managing customer portfolios

-Research and analysis of documents

-Navigating quickly between multiple databases quickly and accurately

-Contacting delinquent customers to receive payments

Working hours: 8-5pm (3xweek) 11am-8pm (2x week)



-Bachelors degree is required

  • Listening skills and ability to communicate information in a clear, courteous, concise and logical manner

  • Knowledge in Microsoft Office Suite (you will be tested)

  • Excellent decision making, problem solving and analytical skills

  • Customer service skills

  • Ability to work independently

Please email resumes to carrie.stranz@randstadusa.com

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.